Hair sampling offers a gentle, convenient way to gather wellness insights without invasive procedures. Many pet owners choose it as a starting point when exploring possible lifestyle or dietary adjustments.
Archives: FAQs
What if I have questions after receiving my report?
Customer support is available to help clarify your results and answer general questions about your report.
Can I test more than one dog?
Each dog requires its own individual analysis, so a separate test should be ordered for each pet.
Is my data kept private?
Yes. All customer and pet information is handled securely and used only for completing your analysis and delivering results.
Do I need to change my dog’s food immediately?
Changes should be introduced gradually and thoughtfully. The report is intended to help guide informed decisions rather than immediate drastic changes.
What should I do after receiving my results?
Your report includes recommendations that can help guide adjustments to diet, environment, and daily care. Any medical concerns should be discussed with your veterinarian.
Is the report easy to understand?
Yes. Reports are designed for everyday dog owners and include clear explanations alongside practical guidance
How will I receive my report?
Your personalised report will be sent directly to your email as a digital document.
How long does it take to receive results?
Results are typically delivered digitally within the stated processing timeframe after your sample has been received.
How do I send the sample?
Place the hair sample in a small envelope or bag as instructed and post it using standard mail.
